Privacy Policy

Thank you for visiting Dales Super Store . We have done everything possible to ensure the privacy and security of your transactions with us. Dales Super Store wants you to understand the steps that we take to protect this privacy. All visits to Dales Super Store are subject to our website’s Terms of Use and Privacy Policy as described herein. The following site Privacy Policy was last updated on January 2011.

Personal Collection of Personally Identifiable Information by Dales Super Store

We do not collect personally identifiable information about you, except when you provide it to us through order forms, registration fields and other similar site interactions. For example, if you decide to place an order, we will need to know your shipping and billing address, credit card number, expiration date, and security code. To protect your personal information, registered Site users must enter a user name/email address and password to access their personally identifiable information. When you submit your personally identifiable information on the Site, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.

We use email to communicate with you about your orders. Only with your permission will we email you for any other reason - - e.g. to let you know about special promotions. We know this is a privilege and not a right...we don't like getting unwanted junk email either. You have the option to decline or approve email communications from us at any time. Just select the appropriate response in your account information.

Use of Personally Identifiable Information by Dales Super Store

Privacy Policy

This Privacy Policy discusses the “personal information” that Dales Super Store, Inc. (referred to further as “Dales Super Store,” “we,” “our” and “us”) obtains from you on www.dalessuperstore.com, through our customer success center, or in connection to our loyalty program. Our Privacy Policy spells our Dales Super Store commitment to respecting the privacy of our customers and visitors to our site.

Dales Super Store is the sole owner and operator of the website located at www. dalessuperstore.com. It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update this information.

Personally Identifiable Information Collection and Use

We collect personally identifiable information from our users at several different points on our website.

When we use the term “personal information” we are referring to information that is connected to your name or can be reasonably connected to your name. This may include things like your e-mail address, mailing address, and telephone number. Any information that is not connected to your name is not considered personal information. For example, we collect the email addresses of those who wish to receive our newsletters, contact information (such as name, mailing address, phone number and email address) when users create accounts, contact information when users ask questions or provide comments through the site (such as through the Live Chat feature or the Contact Us page) and shipping and payment information (e.g., credit card number, shipping and billing address) when users purchase goods through this site.

We may also disclose your personally identifiable information; as required by law, such as to comply with a subpoena, or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Information Sharing and Disclosure

We will only share your information with third parties as described in this privacy policy.

We use third parties such as a shipping company to fulfill orders, a credit card processing company to bill you for goods, an email service provider to send out emails on our behalf and a “Live Chat” provider to assist you if you have questions while using our site or regarding your order. When you sign up for our newsletters or purchase parts, we will share your name, email address, shipping address, billing information and address as necessary for the third party to provide that service. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us.

Like other sites, we may also passively collect information using various technologies (which cannot presently be used to specifically identify you) such as your site preferences, age, gender, language, time zone (some of the information we ask for may be optional). We may use or disclose aggregated information for any purpose. We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.

Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, return a purchase, or interact with a customer service agent, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at team@ dalessuperstore.com.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing us at team@dalessuperstore.com.

Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations. With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

California Privacy Notices and Rights

If you are a California resident, you may have certain privacy rights under the California Consumer Privacy Act of 2018 (“CCPA Rights”). Under the CCPA and its regulations, California residents have:

1. the right to request access to the personal information collected in the previous 12 months;

2. the right to request deletion of personal information; and

3. the right to opt out of the “sale”, as defined under the CCPA, of personal information.

These rights are subject to certain exemptions and exceptions as well as certain steps that must be taken to verify your identity. If you elect to exercise any of your rights under CCPA, Dales Super Store will not deny services, provide a different price or rate for our services, or provide a different level of service to you because you exercised such rights. When exercising your Right to Know and Delete under the CCPA, you have the right to request the following from us:

• The categories of personal information we collect about you;

• The categories of sources from which we collect your personal information;

• The business purpose for collecting your personal information;

• The categories of third parties with whom we share your personal information; and

• The specific pieces of personal information we have collected about you in the previous 12 months.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use both session ID cookies and persistent cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser while a persistent cookie remains on your hard drive for an extended period of time. We set a persistent cookie to enable the use of our shopping cart feature. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited. We link the information we store in cookies to your name and password so you don’t have to enter them more than once. The use of cookies by our partners and tracking utility service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners and tracking utility service providers use session ID cookies to make it easier for you to navigate our site.

Google Analytics

Our Store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

Email Marketing and SMS Marketing

We collect your email address and phone number for marketing purposes. When you provide us with your email address or phone number, you consent to receiving marketing communications from us. These communications may include promotional emails and SMS messages.

For both email and SMS marketing, we use these channels to provide updates, promotions, and reminders about your orders. We handle your contact information with care and use it only for the purposes of sending you marketing messages as per your consent. We ensure that text messaging originator opt-in data and consent, as well as email opt-in data, are not shared with any third parties.

Additionally, the website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via email and SMS.

Web Beacons

Web beacons are small graphic images on a page or in an email that can be used for such things as recording the pages and advertisements clicked on by users, or tracking the performance of email marketing campaigns.

Links to Other Sites

This website contains links to other sites that are not owned or controlled by Dales Super Store, such as our publicly available blog. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Security

The security of your personally identifiable information is important to us. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. While we attempt to protect the information in our possession, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

Changes to this Privacy Policy

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

PIf you feel that this site is not following this privacy policy, you may contact us by:

E-mail:

team@dalessuperstore.com.

Dale's Super Store has always been committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. We have established Privacy Principles to govern our use of customer information.

Dale's Super Store does not sell, share or distribute Customer Information to any third party organization.

Accountability
Dale's Super Store is responsible for maintaining and protecting customer information under its control.

Identifying Purposes
The purposes for which customer information is collected shall be identified before or at the time the information is collected.

Consent
The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law.

Limiting Collection
The customer information collected must be limited to those details necessary for the purposes identified by Dale's Super Store Information must be collected by fair and lawful means.

Limiting Use, Disclosure and Retention
Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.

Accuracy
Customer information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Safeguarding Customer Information
Customer information must be protected by security safeguards that are appropriate to the sensitivity level of the information.

Openness
Dale's Super Store is required to make information available to customers concerning the policies and practices that apply to the management of their information.

Customer Access
Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.

Handling Customer Complaints and Suggestions
Customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at Dale's Super Store.

If you would like to unsubscribe, please email us at team@DalesSuperStore.Com or send snail mail to us at
Dale's Super Store | 1881 Barber Rd, Suite 1 | Sarasota, FL. 34240 or call us toll-free at 844-487-2787.