IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY, SEND THE UNUSED PRODUCTS IN THE ORIGINAL PACKAGING BACK TO US IN ACCORDANCE WITH THE TERMS AND CONDITIONS OF OUR RETURN POLICY.
What Does This Warranty Cover?
This limited warranty covers any defects in manufacture and/or materials in injector products (collectively, the “Product” or “Products”) purchased directly from
What Does This Warranty Not Cover?
This warranty does not cover damage to Products caused by contaminated fuel, improper installation, or any other outside influence. Also, disassembling or tampering with the Products voids this warranty.
What is the Period of Coverage?
All remanufactured and refurbished Products carry either a one (1) year, two (2) year, three (3) year limited warranty from the shipping date. Coverage is valid only for the original purchaser. This warranty is not transferable.
What Will We Do to Correct Problems?
If during the warranty period any Product fails to function as designed (not as a result of outside damage, improper installation, or misapplication) as determined by our testing, DalesSuperStore.com, at its option, will repair or replace the defective or malfunctioning component or the Product at no charge. Using the instructions below, you will need to send the Products back to us (at your expense) during the warranty period for testing and warranty consideration. If our testing confirms that any Product does not exhibit any manufacturing defect within the manufacturer’s specifications we have identified, you will be assessed a fee for cleaning / testing and the Product(s) will be sent back to you at your expense. The cleaning and testing fee for non-warrantable parts is $50 per injector or $400 per high pressure pump.
What Will We Not Do?
No refunds, exchanges or returns are given on Products sent to us under a warranty claim. We do not offer refunds, exchanges or returns on Products that have been installed. DalesSuperStore.com assumes no liability for the improper installation, improper Product selection, or misapplication of the Products. You are responsible for having your installer install the Products correctly. If in doubt, you should contact the manufacturer directly before installing the Products. Under no circumstances shall DalesSuperStore.com be liable for any expenses you may incur related to the Products. This includes, but is not limited to, labor or installation charges, down time, towing, travel, lodging or other expenses incurred in diagnosis of any claimed defect (such as third party testing), removal or reinstallation of the Product, or any other contingent expenses you may incur.
The Products are provided on an “AS IS” with all faults basis and with no warranty except the limited warranty set forth above. To the maximum extent permissible by law, DalesSuperStore.com does not warrant that the products are of mechantable quality or that they can be used for any particular purpose. These are considered implied warranties. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. If a limitation on implied warranties is not permitted in your State, the implied warranties shall be limited to the term of the warranty period provided above.
What Would Void My Warranty?
Misuse, tampering or dissemble of any part will void your warranty immediately.
How Do You Get Service?
All warranty claims are subject to prior approval by DalesSuperStore.com. To be eligible for warranty service you first MUST email us at [email protected] We will provide you with a Warranty Claim Request Form which must be completed and returned to us before any Warranty Claim will be initiated. Once we receive your completed Warranty Claim Request Form, we will provide you with an RMA number and written instructions for sending the Products to us for evaluation. We do not accept Products sent to us without a completed Warranty Claim Request Form and RMA. You will need to pay for shipping the Products to us. Depending on the results of our testing, you may need to pay for us to ship the Products back to you.
We do not store the Products you voluntarily send to us for testing indefinitely. It is the original purchaser’s responsibility to communicate with us regarding the results of the testing and to pay any testing fees owed for the Products. We will hold the Products for ninety (90) calendar days from the date we receive the Products from you (the “Storage Period”) and will use commercially reasonable efforts to communicate with you (using the phone number and e-mail address you provided at the time of your purchase and/or at the time the RMA is issued regarding the Products) the testing results and if there are any fees owed. If we do not hear from you and/or any applicable fees remain unpaid at the conclusion of the Storage Period, we will deem all of the Products you sent to us to have been intentionally abandoned by you (the “Abandoned Property”) and will dispose of, use, reuse and/or resell the Abandoned Property at our discretion.
Are Your Damages Limited?
Under no circumstances shall DalesSuperStore.com, its directors, shareholders, officers, agents, employees, contractors, successors or assigns be liable for any injuries or damages whatsoever to any person or property arising from the installation or use of the Products, which shall include, but not be limited to, consequential, incidental, special, exemplary or punitive damages. To the maximum extent permissible by law, DalesSuperStore.com’s liability in all events is limited to, and shall not exceed, the purchase price paid for any Product that gives rise to any liability. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
How Does State Law Relate to This Warranty?
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State. Unless otherwise prohibited by law, in any action or proceeding related to this limited warranty, the parties consent to the exclusive jurisdiction and venue of the Superior Court in and for the County of Sarasota, Florida.
The User Digital Signing ("accepting") this disclaimer acknowledges and hereby indemnifies and saves harmless Dales Billet Sales, LLC and DalesSuperStore.com. its officers, employees, agents, distributors and dealers for any damages, penalties, fines, expenses or other costs which may arise from the use of this product and without limiting the generality of the forgoing specifically acknowledges the following:
Use of these products for purposes other than solely for competition is a violation of federal law and may violate applicable state or local environmental, motor vehicle and other laws. The User warrants that the product shall only be used in sanctioned closed-circuit events. That use of this Product may violate warranties from the manufacturer of the Vehicle or from others. That use of this Product may make the Vehicle unfit or unsafe for the purposes intended or for any purpose and cause personal injury, property damage or death. That the installation of these products, improper installation of these products, use of these Products with other components or failure to use these products in conjunction with other components, could result in or cause personal injury, property damage or death.
Diesel Particulate Filter, DOC, SCR Warranties
A DPF or Catalyst is only covered under the warranty for structural or coating failure. A "blocked" or "clogged" DPF is not covered by the warranty as the problem originates upstream of the DPF, DOC, SCR. We do offer a discounted re-service within two years. But we recommend you find out the cause of the premature / reoccurring failure.
If during the warranty period any Product fails to function as designed (not as a result of outside damage (another part causing premature failure), improper installation, or misapplication) as determined by our testing, DalesSuperStore.com, at its option, will repair or replace the defective or malfunctioning component or the Product at no charge. If our testing confirms that any Product does not exhibit any manufacturing defect within the manufacturer’s specifications we have identified, you will be assessed a fee for cleaning / testing and the Product(s) will be sent back to you at your expense.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and dalessuperstore.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of dalessuperstore.com.